Privacy & Cookie Policy

Please read carefully: These policies and terms of use contain copyright, legal, privacy, cookies and conditions of use. If you continue to browse and use these websites www.theheywoodhandbook.co.uk and/or www.thenordenandbamfordhandbook.co.uk , you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and cookie policy (see below) govern The Heywood Handbook and The Norden and Bamford Handbook’s relationship with you in relation to these websites and advertising. The Heywood Handbook & The Norden and Bamford Handbook does not guarantee the security of these websites and will not be held responsible for any damages arising from viewing and interacting with these sites. Your use of www.theheywoodhandbook.co.uk and/or ww.thenordenandbamfordhandbook.co.uk websites and any dispute arising out of such use of the websites is subject to the laws of England. If you disagree with any part of these policies, terms and conditions, please refrain from using our websites. Any business that advertises in The Heywood Handbook and/or The Norden and Bamford Handbook are agreeing to these terms and conditions set out below. All rights reserved. The Heywood Handbook and The Norden and Bamford Handbook will review this terms and conditions; privacy and cookie notices routinely to ensure the accuracy of the information. Please check back frequently to see any updates or changes to these policies. Last Updated: April 2023.

Definitions:

The Heywood Handbook and The Norden and Bamford Handbook is referred to as “we”, “us”, “our” or “publisher” and the customer definitions are referred to as “customer”, “client”, “you” or “advertiser”, “user’s”, “user” “they” in our terms and conditions, privacy policy and cookie policies.

Privacy Policy:

Please read carefully. Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our websites. This privacy notice provides you with details of how we collect and process your personal data through your use of our websites www.theheywoodhandbook.co.uk and www.thenordenandbamfordhandbook.co.uk. By using this service, you are consenting to your personal information being collected, held and used in this way and for any other use you authorise. The Heywood Handbook and also The Norden and Bamford Handbook will only use your personal information for the purposes described in this Policy. The Heywood Handbook and The Norden and Bamford Handbook is the data controller and we are responsible for your personal data – (referred to as “we”, “us”, “our” or “publisher” in this privacy and cookie notice) please read Definitions for full terms used within this policy. Contact Details: The Heywood Handbook & The Norden and Bamford Handbook. Email address: antonia@theheywoodhandbook.co.uk. It is very important that the information we hold about you is accurate and up to date. Please ensure you let us know if at any time your personal information changes by emailing us at antonia@theheywoodhandbook.co.uk. For the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679.

What Data Do We Collect About You / Internal Record Keeping:

We will use this data information to verify your identity: to administer and process our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, record keeping including booking transactions and improve our websites. We collect Communication Data such as any communication that you send to us whether that be through the contact form on our websites, subscribe buttons, emails, texts, WhatsApp messages, social media messaging, social media posting or any other communication that you send to us. Customer Data information that may include your title, name, billing address, delivery address, email address, land-line telephone phone number, mobile phone number, contact details, booking details, advertising details and payment preferences. User Data which includes data about how you use our websites. Technical Data, we may automatically collect the following information when you have visited The Heywood Handbook and/or The Norden and Bamford Handbook: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform length of visit to pages on our websites, page views and navigation paths, details about the number of times you visited our websites and other technology on the devices you use to access our websites. The source of this data is from our analytics tracking system on Google and our website hosting agent. Marketing Data which may include data about your preferences in receiving marketing from us. We process this data to deliver relevant website content and advertisements to you and provide you with any service or related service you may request also to notify you of any changes in services offered. We also process this data to measure or understand the effectiveness of our advertising platforms.

Sensitive Data:

We will not collect any Sensitive Data about you. We will not collect information regarding your children or anyone under the age of 18 (we do not collect data that allows us to detect that an individual is a minor in any deterministic way), race or ethnicity, religious beliefs or philosophical beliefs, sex life interests or preferences, sexual orientation, political opinions, addictions, any information about your health and well-being. We also do not collect any information about criminal convictions and offences. Where we are required to collect personal data by law, or under the terms of the contract between us and you and you do not provide us with that data when requested, we may not be able to advertise your business and therefore may have to cancel a booking you have made with us. For more information on this please email us at antonia@theheywoodhandbook.co.uk.

Marketing Communications:

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications and promotions from us if you have made an advertising booking or have asked for information from us about our services and also if you have agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. We may also send emails containing an online version of the current editions of The Heywood Handbook and also The Norden and Bamford Handbook. We may also send deadline reminders for advertising via calls, emails, text messages and WhatsApp messages. You can opt-out of receiving marketing communication from us at any time. You can ask us or third parties to stop sending you marketing messages/communications at any time by following the opt-out links on any marketing message sent to you or by emailing us at antonia@theheywoodhandbook.co.uk at any time. If you opt-out of receiving marketing communications this opt-out does not mean your previous personal data collected will be removed.

Disclosure of Your Personal Data:

We currently use an online magazine publishing program and therefore your personal data information and advertising details will be uploaded onto their system. We may have to share your personal data information with service providers who provide IT and system administration services, professional advisers including any legal representatives, law enforcement agencies, lawyers, tax purposes, solicitors, bankers, auditors, insurers, legal accounting, reporting requests and Government bodies that require us to report processing activities as defined in section 1159 of the UK Companies Act 2006. The Heywood Handbook and also The Norden and Bamford Handbook sends payment information, advertising information, booking confirmations, service updates and service notifications to you via email. Our emails will contain clear and obvious instructions describing how you can choose to be removed from any mailing lists (unsubscribe).

Data Security:

Where possible we have put into place security measures to prevent your personal data from being accidentally lost, stolen, used, altered, disclosed, or accessed without your prior authorisation. By using our services, you agree that The Heywood Handbook and also The Norden and Bamford Handbook can access, aggregate and use non-personally identifiable data that we may have collected from you. This data will in no way identify you or any other individual. We also do not honor “do not track” requests. You have the right to ask us not to process your personal data for marketing purposes. You can request your right to prevent such processing by checking certain boxes on the forms we use to collect your data, requesting opt out or unsubscribe on emails sent to you. You can also exercise the right at any time by contacting us at antonia@theheywoodhandbook.co.uk.

Data Retention:

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we will be protected within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. We keep data to improve our services. For tax purposes the law requires us to keep basic information about our customers for a minimum of six years from when they have stopped being customers. We will not sell, distribute or lease your personal information to any third parties, unless we are required by law to do so.

Third-Party Links/Websites:

Our websites The Heywood Handbook and/or The Norden and Bamford Handbook may include links to third-party websites, plug-ins and applications. By clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our websites, we encourage you to read the privacy notices thoroughly of every website you visit. We will not be held responsible for the protection and privacy of any information which you may supply while visiting other websites. The following organisations may link to our Websites online and also online versions of The Heywood Handbook and/or The Norden and Bamford Handbook without prior written approval, government agencies, search engines and news organisations. When viewing The Heywood Handbook and/or The Norden and Bamford Handbook online - pop ups may appear and also other advertisements.

Cookie Policy:

The Heywood Handbook and also The Norden and Bamford Handbook websites use cookies to distinguish you from other users of our websites. We do not use cookies to identify you. This helps us to provide you with a better experience when you browse our websites and also allows us to improve our websites. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of these websites may become inaccessible or not function properly. Cookies are files that store information on your hard drive or browser which means that we can recognise that you have visited the site before. Cookies make it easier for you to maintain your preferences on the sites, and by seeing how you use the sites, we can tailor our sites around your preferences and measure usability of the sites. There are two types of cookies: persistent cookies (remain on the user’s hard drive until the user erases them or until they expire) and also session ID cookies (temporary and are erased when the browser exits). Cookies do not contain any personal information about you, and they also cannot be used to identify an individual user. www.theheywoodhandbook.co.uk and www.thenordenandbamfordhandbook.co.uk use Google Analytics which is a service provided by Google. Google gather huge amounts of data showing how people are using our websites and then provide us with visitor statistics, details of page views and gives an overview of insights of our web pages. We also use our website hosting agent to look at online statistics for The Heywood Handbook and The Norden and Bamford Handbook websites.